Cancellation policy¹

Right to cancel


You have the right to withdraw from this contract within fourteen days without the need to state any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

In order to exercise your right of withdrawal, you must send us [OWMO, Mohammed Ali Kassem, Gastland 2, 26828 Weener, info@owmo.de] a clear statement (e.g. a letter sent by post or an email) about your decision to do so To revoke the contract, inform. You can use the attached sample cancellation form, although this is not mandatory. You can also fill out and submit the sample cancellation form or another clear declaration electronically on our website (insert internet address). If you make use of this option, we will immediately send you confirmation (e.g. by email) of receipt of such a revocation.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of withdrawal

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You have the goods immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract to us or to (this may include the name and address of the person authorized by you to receive the goods to be inserted) to be returned or handed over. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

- End of revocation -

(¹ This cancellation policy applies from 28.05.2022. It does not apply to the separate delivery of goods.)

Prices and shipping costs

The prices stated on the product pages include VAT and other price components.

In addition to the stated prices, we charge a flat rate of EUR 6 per order for delivery within Germany. The shipping costs will be clearly communicated to you again on the product pages, in the shopping cart system and on the order page.

If you pay cash on delivery, an additional fee of 6 euros will be charged, which the delivery person will charge on site. There are no additional taxes or costs.

delivery

Delivery only takes 2-3 working days within Germany.

The delivery time is up to 3 days. We point out any deviating delivery times on the respective product page.

Payment

Payment can be made either via Paypal, advance payment or cash on delivery.

If you choose the payment method in advance, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.

Retention of title

The goods remain our property until full payment has been made.

Dispute Settlement

The EU Commission has created an internet platform for the online settlement of disputes. The platform serves as a point of contact for the out-of-court settlement of disputes regarding contractual obligations arising from online sales contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr. We are ready to settle disputes with consumers to participate in a dispute settlement procedure before a consumer arbitration board. The responsible consumer arbitration board is: Universal arbitration board of the Federal Center for Arbitration eV, Straßburger Straße 8, 77694 Kehl am Rhein, www.verbübers-schlichter.de. To resolve the disputes mentioned, we will participate in a dispute settlement procedure before this point.