Cancellation policy¹

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

To exercise your right of withdrawal, you must inform us [OWMO, Mohammed Ali Kassem, Gastland 2, 26828 Weener, info@owmo.de] of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an e-mail). You can use the enclosed sample revocation form for this purpose, but it is not mandatory. You can also fill out and submit the model withdrawal form or another clear declaration electronically on our website (insert internet address). If you make use of this option, we will immediately send you (e.g. by e-mail) a confirmation of receipt of such revocation.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us or to (insert here the name and address of the person authorized by you to receive the goods, if applicable) without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the deadline of fourteen days.

You bear the direct costs of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to the handling of the goods which is not necessary for the inspection of the condition, properties and functioning of the goods.

– End of the cancellation policy –

(¹ This cancellation policy is valid from 28.05.2022. It does not apply to the separate delivery of goods).

Prices and shipping costs

The prices stated on the product pages include the statutory value added tax and other price components.

In addition to the stated prices, we charge a flat rate of 6 euros per order for delivery within Germany. The shipping costs will be clearly communicated to you again on the product pages, in the shopping cart system and on the order page.

When paying by cash on delivery, an additional fee of 6 euros is due, which is charged by the deliverer on site. There are no other taxes or costs.

Delivery

Delivery is only within Germany with 2-3 business days.

The delivery time is up to 3 days. We point out possible deviating delivery times on the respective product page.

Payment

Payment can be made either by Paypal, cash in advance or cash on delivery.

If you choose payment in advance, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.

Retention of title

Until full payment, the goods remain our property.

Dispute Resolution

The EU Commission has created an Internet platform for online dispute resolution. The platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online purchase contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr. We are willing to participate in a dispute resolution procedure before a consumer arbitration board for the settlement of disputes with consumers. The responsible consumer arbitration board is: Universalschlichtungsstelle des Bundes Zentrum für Schlichtung e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de. In order to resolve the aforementioned disputes, we will participate in a dispute resolution procedure before this body.